Substyle is our monthly subscription service that delivers curated streetwear pieces directly to your door. Each month, our team selects premium items based on current trends and your style preferences.

Skipping: Yes, you can skip any month by logging into your account and selecting 'Skip Month' before the 15th of the current month.

Cancelling: You can cancel your subscription at any time through your account dashboard or by contacting our support team. Cancellations take effect after your current billing cycle.

The Vault drops are extremely unique, limited and exclusive. We do not set a certain timeline on the drops! When they happen they happen! Want to make sure you know about it? Please subscribe to the alerts on The Vault page to get the early scoop on drops!

No, items in The Vault are truly limited edition and will not be restocked. Once they're gone, they're gone forever. This ensures exclusivity for our customers who secure these special pieces.

Domestic (US): 3-5 business days via standard shipping, 1-2 business days via express

Canada: 7-10 business days

International: 10-15 business days (limited countries)

All orders are processed within 1-2 business days. Free shipping on orders over $99 within the US.

We accept returns within 30 days of delivery for regular store items. Items must be unworn, unwashed, and in original condition with tags attached.

Note: Substyle subscription items and Vault limited drops are final sale and cannot be returned due to their exclusive nature.

To initiate a return, contact our support team or use the return portal in your account.

Tier One Threads focuses on premium streetwear with a commitment to quality, exclusivity, and community. We work directly with emerging designers and established brands to bring you pieces that stand out from mainstream fashion.

Our Substyle subscription and Vault drops ensure you have access to items that aren't available anywhere else, making your style truly unique.

Our support team is available Monday-Friday, 9 AM - 6 PM EST.

Email: sales@tieronethreads.com

Live Chat: Available on our website during business hours

Response Time: We typically respond within 24 hours